Our standard shipping method is with the purchase of your furniture. We will package your item and have it shipped to the curbside of your home. The process is as follows:
If selected, the shipping company will move the furniture into the desired room in your home, unpack and set it up for you. The process is as follows:
We build to order and our policy is to have furniture shipped to its destination within 6-8 weeks. We will always let you know up front if our lead times are longer than normal. If we finish before we will of course send it earlier.
Because all of our pieces are made to order, we can not accept returns unless there is damage or a malfunction with the furniture.
If the product was damaged in transit, please let us know within 14 days. Send pictures to firstname.lastname@example.org and we will work with the shipping company to resolve the claim and send you a replacement.