Our standard shipping method is Just $1 with the purchase of your furniture. We will package your item and have it shipped to the curbside of your home. The process is as follows:
This is available for an additional charge that is based on your location. Unfortunately, not all locations can be accommodated.
If selected, the shipping company will move the furniture into the desired room in your home, unpack and set it up for you. The process is as follows:
We build to order and our policy is to have furniture shipped to its destination within 6-8 weeks. We will always let you know up front if our lead times are longer than normal. If we finish before we will of course send it earlier.
We will honor a return request that is made within 14 days of receiving your furniture. You will be responsible to pay for shipping and the product must arrive in its original condition. Returns outside of the 14 day window will be charged a 20% restocking fee and shipping must also be paid by you.
If the product was damaged in transit, please let us know within 14 days. Send pictures to firstname.lastname@example.org and we will work with the shipping company to resolve the claim and send you a replacement.